Refund policy

Time Xchange Sydney Pty Ltd  Refund and Warranty Policy

All sales are final, and we do not accept returns or exchanges for a change of mind. We take great care to accurately photograph and describe the condition of every second-hand timepiece we sell, so please review all details carefully before purchasing. In the rare event that your watch arrives damaged or significantly deviates from our description, please contact us within 48 hours of delivery so we can make it right.

 

Our Guarantee at Time Xchange Sydney Pty Ltd

Every pre-owned timepiece we sell is backed by a minimum 3-month mechanical warranty. If the watch still carries a longer, valid manufacturer's warranty, that coverage will take precedence.

A Note on Water Resistance: Because these are vintage and pre-owned pieces, water resistance is not tested or guaranteed. To protect your investment, water damage is not covered under our mechanical warranty.